From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. I was initially contacted by a recruiter. Any returns after the 30-day period will be subject to store credit. A: Currently you can only purchase Lovesac Gift Cards in our showrooms. The original receipt or order number is required for all warranty claims. I interviewed at Lovesac (Philadelphia, PA) in January 2015. We recommend that you bring your Outdoor Sactionals Cushions inside during inclement weather or when not in use, as exposure to prolonged sunlight may cause fading. If you can’t find a tag, visit our fabric guide for care instructions. Unfold it, unzip it, and find the laces inside. Shape the Durafoam. Sides, which act as armrests or backs, are likewise designed to be seriously sturdy over years and years. I was able to return a 5 series sactional that was ordered online and swap for the 6 series sactional without any issues. Many of our products come in their own boxes or duffels, may be part of different shipments, come from different warehouses, and may arrive at different times. Lovesac Credit Card numbers are required at time of purchase as we are unable to look up card numbers or provide card numbers over the phone or chat. Once it’s halfway done, flip the Sac and lie on it again. Most Quick Ship and custom Covers have laces. Position the Sac Insert with the Lovesac logo flap on top. Revenue is the top line item on an income statement from which all costs and expenses are subtracted to arrive at net income. Here are some steps to help you get started: A: We offer 3 fills: Standard Foam, Down Blend, and Lovesoft™. Remove the Cover from its box or bag. Most Quick Ship and custom covers have laces. You can contact Lovesac by dialing (571) 444-7139 or visit their website lovesac.com before filing a lawsuit. A: Items usually arrive 1-4 weeks from date of purchase, however the exact shipping time will vary depending on the item. Proof of purchase is required for all returns and refunds. Custom items are a final sale and not eligible for return or refund. The sales people were kind and made everything sound great. U-shaped steel Clamps secure Seats and Sides together. This is provided free of charge by calling our service line at 888-636-1223. We spoke two or three times over the next day. Return Policy. Products used for commercial purposes are not covered under warranty. Custom fabric order lead times can vary up to 10 weeks, depending on the fabric choice. All orders ship for free via FedEx drop ship. You have 30 days from the ship date of your order to return your purchase. A: A Squattoman is a footstool that’s just the right size (13” tall and 20” wide) to rest your feet on while lounging on your Sac. FREE Shipping by Amazon. Covering the Pillowsac is similar to putting on a duvet cover. Shoes and Clamps secure pieces together firmly from top and bottom, creating one connected couch that’s even more durable than typical stationary sofas. Contact us for help. They want you to get suited to it before you invest in your furniture. Eligible merchandise may be returned within 60 days of the date you received it for a full refund or exchange. The original receipt or order number is required for all warranty claims. We employ SSL (Secure Socket Layer) encryption to protect your information. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. Covers are sold separately. Choose from 6 sizes and 2 shapes. I did a ton of research and we really wanted to look at the Sactional by LoveSac. 150+ of our 250+ Sac covers are machine-washable and hang-to-dry. Shoes and Clamps: Each Seat and Side come with 1 Shoe and 1 Clamp. A: All Sac and Sactionals Inserts meet the California fire rating TB117-2013 for home furnishings fire retardants, as displayed on the law label sewn into the inner liner that says "Do Not Remove". Business Details This is a multi-location business. Floor Models and clearance merchandise are not eligible for price adjustment. The easiest way to make payments, manage your account, and/or update your billing information is to visit the Synchrony Bank website here. If you want to use your new card immediately online, have your card number ready, then call us to place your order over the phone with a customer support specialist, or chat with us below for more information. Based in Stamford, Connecticut, The Lovesac Company is a direct-to-consumer specialty furniture brand with 91 retail showrooms supporting its ecommerce delivery model. Seat Cushions: Standard foam cushions are made with three high-density layers, including a supportive central layer that preserves loft and resists sagging. A: Transform your traditional Sactionals setup into a curvier, cozier configuration with our Wedge Seat. Watch this video to see these tips in action. We are no way affiliated with better business bureau or yelp reviews platform. Write a short description of the issue(s). Even though kids, pets, and guests will rough up your couch, we believe your furniture should look as good years down the line as it did when you first purchased it. A: Use your card online, when placing an order via phone, or at any of our Lovesac showrooms. A: First, check the tag on your Cover to understand the correct method for cleaning. Products used for commercial purposes are not covered under warranty. Please allow 14 business days to process the refund via corporate check. Do not place in the dryer as the Covers could possibly shrink. Business ... BBB is here to help. Sales tax exemption is applicable only in the US and to those who have a valid reseller’s license or tax identification number. Shop for Squattomans  here. Contact us if you have any questions. A: Squattoman Inserts have a 3-year warranty from date of purchase. Deep Sides are not compatible with Wedge Seats. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion, Chat with us below: 7 days a week 9:00 AM - 1:00 AM ET, Call: 888-636-1223, Monday-Friday: 9:00 AM - 1:00 AM ET, Saturday-Sunday: 12:00 PM - 1:00 AM ET. Lost or stolen Gift Card E-Codes cannot be replaced or refunded. A: Please contact Synchrony Bank Credit Card Customer Service at 1-800-333-1076 or click here to Manage Your Account. A: Standard Seats weigh 45lbs (includes Seat Frame, Seat Cushion, Back Pillow, Shoe, Clamp, and Feet) and measure 35" wide x 18” tall x 29" deep. LoveSac. Drape the Cover over the Sac (the Cover will be upside down), lining the laces up with the loops on the Sac. Duffels are for shipping purposes and may get dirty in transit. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Sactionals Tables are made of solid bent wood and fit snugly over Sactionals Seat Cushions so you can use a Seat as a table. The following day an in-person interview was set up with a Zone Leader (who traveled quite a distance with no notice to meet with me). A: Not typically. Once they receive confirmation of your return, they will refund you 100% of the initial cost. We’ll guide you through the process. Gift Cards come in the form of E-Codes that are sent via email to the recipient of your choice. A: Sactional Seats and Sides are shipped in separate boxes, designed to maximize shipping efficiency. Sacs are built to last and guaranteed for life. Each shoe has a crosshair on top to show you where feet go. We are excited to work with you! It may take up to a week for your Sac to reach full size, but when it does, fluff the Sac insert for a few minutes and put the Sac Cover on. Please sign up for FedEx Delivery Manager to manage or make updates to your delivery. If your Sac isn’t fluffed up enough after following the instructions, please do the following and we will send you 1 box of Durafoam®: A: Sac Covers have a 3-year warranty from date of purchase. Shoes are made with high-density MDF with real wood veneer on the outside. A: First, make sure your Sac is fluffed up properly. Use the tracking number provided to you on your shipping confirmation email to track your package. Sac Duffels are for transportation only; Lovesac does not replace soiled duffels. Lovesac’s name comes from its original Durafoam filled beanbags called Sacs.… One Wedge Seat curves Sactionals 45º. Learn more and apply online here. $134.87 $ 134. You want to see how your Lovesac is made? They complement Sactionals and can be changed whenever you like. 1 review of Lovesac "Disappointed is an understatement. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. Products used for commercial purposes are not covered under warranty. A: Yes. A: Sac inserts are designed with double redundant zippers, adding an extra layer of durability and safety. Outdoor Cushions arrive in our attractive Beachfront Covers. Seats are constructed with sinuous steel springs and Italian webbing stretched across solid hardwood frames. It can also be used as an extra seat. If there’s no showroom nearby, shop with us online! View this and more full-time & part-time jobs in Stamford, CT on Snagajob. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. COVID update: Lovesac has updated their hours and services. JavaScript seems to be disabled in your browser. A: Covers are machine-washable in cold water. A: Sactionals are remarkably durable and guaranteed for life. There’s a Sac for every space and every body. A: To find out how much available credit is on your Lovesac Credit Card account, please contact Synchrony Bank Customer Service at 1-800-333-1076. A: These exclusively designed, U-shaped accessories provide surfaces to rest drinks, plates, or decorations. LoveSac and Choosing a Sectional Couch For Your Family. Be careful not to break the duffel zipper while doing this. Otherwise, sales tax will be applied. Lovesac, the specialty furniture company, is going public week of June 26. Start turning the Cover right side out and work the Sac Insert corners into the corners of the Cover. This program is only available to United States residents. For the best experience on our site, be sure to turn on Javascript in your browser. Choose from 250+ Covers, including 150+ machine-washable Covers. Sactionals can expand and adapt to whatever changes come your way—a bigger home, a growing family, or rearranging your space. Unfold it, unzip it, and turn it almost inside out. Contact Lovesac customer service. With sales of $101.8 million, it's the fastest-growing company on Furniture Today's 2018 list of … Lovesac, Stamford. Lovesac has 257 employees at their 1 location and $233.38 M in annual revenue in FY 2020. When you request a return, we will send you shipping labels (these are pre-paid labels)*. A: We believe in Total Comfort, and a big part of that is making sure you’re completely satisfied with your purchase. Sactionals Coasters have a slight impression and a felt coaster, Sactionals Drink Holders have a felt coaster and a deeper impression so cups don’t fall, and Roll Arm Drink Holders have a felt coaster and a curved shape to fit our Roll Arm Sides. The Sactionals patented interlocking system requires no tools. A picture of the product's batch number (click. Set Seat Cushions on the floor to see if they fit your room in your desired configuration. A: Sactionals Covers have a 3-year warranty from date of purchase. The original receipt and product registration information is required for all warranty claims. You'll be the first to know about our sales, new products, offers & more. Footsacs are available in a variety of textures and colors. If you paid in a showroom with cash, refunds will be issued via a corporate check sent to the shipping address on file. Double over-lock stitching guarantees your Sac Insert won’t rip. Sactionals are specially designed to adapt to your changing needs and evolving tastes. Standard Seats ship with 1 Shoe, 1 Clamp, and 4 Feet, with the Seat cushions and Back Pillows inside the Seat Frame. Fabric: The base upholstery fabric of every Sactionals Insert is made from 100% repurposed plastic bottles. Pull the duffel shut and zip it closed, removing the vacuum hose when you can. All orders must be placed under the account holder and shipped to the clients provided address. This is provided free of charge by calling our service line at 888-636-1223. Slip the laces through the loops and tie tightly. Find your showroom. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. Just click on the Manage Your Account link and follow the prompts to access your account. To be tax exempt at Lovesac store locations, a copy of the corresponding Tax-Exempt Certificate must be included in the application. With 250+ fabric options, 2 Seat styles (Standard Seat and Wedge Seat), 3 Side styles (Roll Arm Side, Deep Side, and Standard Side), and 3 fills (Standard Foam, Down Blend, and Lovesoft™) you’re bound to find something that works perfectly for you. Watch the video for instructions. Warranty does not cover fading or differences in dye lot. Posting id: 551544586. After you receive the shipping labels, you have 7 days to return your merchandise. Remove the Cover from its box or bag. Put a vacuum hose in the middle of the Sac and hold the plastic around the hose as tightly as you can. Moving just got easier. Grab the other two laces (on the same side as the zipper), slip through the other two loops on the Sac Insert, and tie tightly. Line dry only. A: Shipping for all orders is FREE in the contiguous United States. Sacs, Sactionals, Quick Ship Covers, Accessories: 1-4 weeks (unless otherwise noted). Must be first-time purchase. A: Absolutely. Furniture Stores. Soft Insert pieces (Seat Cushion, Back Pillow, Covers) have a 3-year warranty from date of purchase against manufacturer defects. Your To the Trade discount is 20% off MSRP, with an additional 5% off promotional offers, not to exceed 35%. A: Covers are machine-washable in cold water. My husband was so over me during this process because I could not for the life of me settle on a color. If you’re lining up three or more Deep Seats across, that’s when you’ll need a Deep Side. Dimensions: 35" wide x 25.7" tall x 6" deep. Revenue can be defined as the amount of money a company receives from its customers in exchange for the sales of goods or services. We offer a variety of throw pillow Covers. All orders are held until payment information is received. You'll be the first to know about our sales, new products, offers & more. With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. You have to pull the duffel bag closed first, align the zippers, and then zip it closed. A: For the GamerSac, CitySac, MovieSac, SuperSac, or The BigOne: A: Yes. A: For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. If you are returning a Sactionals Seat Insert Set, you must return all 3 components: the Seat Frame, the Seat Cushion, and the Back Pillow. Dimensions: 29” wide x 28.5” tall x 6” deep. Terms & Conditions *Minimum of $350 purchase required. Lovesac is an American furniture retailer, specializing in a patented modular furniture system called Sactionals. A: Sac Inserts have a lifetime guarantee against manufacturer defects. Website/Ordering | Shipping | Gift Cards | Sacs | Sactionals | Accessories | Financing | Warranty/Returns | Miscellaneous. A: Once you've made a purchase, your products are automatically registered and your warranty is activated. Find a showroom or Contact Us. A: Gift Cards cannot be refunded, exchanged, or redeemed for cash. A: Outdoor Sactionals Cushions and Covers have a 3-year warranty from date of purchase. It's been a while. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Please note that Shrink Kits require the use of a shop vac. Tracking information will be available once the order has shipped and will be sent to the email provided on your membership application. Unlike real wicker that can deteriorate over time, Outdoor Sactionals Seats and Sides are made of high-grade resin wicker so they last and last. Back Pillows: 3-chambered poly-fiber pillows. So I recently bought a The Big One LoveSac as a reward for some achievements. If you only receive part of your shipment, please contact us! Sac Covers keep the Sac looking newer longer, and provide a better sitting experience. Wedge Seats ship with 2 L-shaped Shoes, 1 Clamp, and 4 Feet, with the Back Pillow inside the Seat Frame and the Seat cushion outside the frame. Do not place in the dryer as the covers could possibly shrink. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. Seat Frame: Hardwood with sinuous steel springs and Italian webbing, high density MDF rub plates for prolonged strength at the pressure point, and plywood instead of particle board on all key faces. 87 $325.22 $325.22. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. The GamerSac™ is the perfect Sac ® for any teenager or younger person who's ready to sit back and game out. Your discount is not valid with any other offers, on floor samples, sale/clearance items, on purchase of gift cards, shipping and processing fees or taxes. Flip it, fluff it, sit, repeat. Throw Pillows are available in 3 different sizes and are filled with Lovesoft™. If merchandise is being returned to a warehouse, we will gladly accept returns that ship within 7 days from the receipt of return labels and shipping materials. A: Outdoor Sactionals hard pieces (Resin-Wicker Aluminum Seat and Side Frames) are guaranteed for life against manufacturer defects. The store will not work correctly in the case when cookies are disabled. Send us an email with the subject line “Warranty.”. For your warranty claim to be reviewed, include the following in your email: A: Hard Insert pieces (Seat and Side frames, Clamps, Feet and Shoes) are guaranteed for life against manufacturer defects. Please keep the used gift card until you’ve received your purchase. Once the Sac has the air out of it, put it in the duffel bag. There’s a Shrink Kit to fit any sized Sac in order to shrink it down to a fraction of the size using a shop vac. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. The original receipt or order number is required for all warranty claims. A: Please contact us via email at customerlove@lovesac.com. Tax exemptions will not be adjusted/refunded at a later date if not present at the original time of purchase. Do not unzip the insert and don’t put the Sac cover on yet. COVID update: Lovesac has updated their hours and services. Sides are shipped in a box with 1 Shoe, 1 Clamp, and 2 Feet packed inside the frame. The idea is to shrink the Sac to fit in a duffel that’s one size larger than the Sac was originally delivered in. We only recommend lying on the Sac if you’re using a shop-vac. If you would like to purchase Durafoam®, you must have the original proof of your Sac Insert purchase. Products are guaranteed against all manufacturer defects. Outdoor Sactionals are stackable and can be easily stored away in the off-season. Keep flipping the Sac and repeat the process until it’s completely compressed. Please keep your receipt in a safe place. Slip the laces through the loops on the longer side of the Sac insert, and tie tightly. According to the LoveSac return policy, if your merchandise is eligible for a return, the company will send you shipping labels. Your Sac Cover will be shipped separately. Shop Shrink Kits here. Interview. To request a one-time price adjustment, please visit your local Lovesac showroom or contact Customer Love. Products used for commercial purposes are not covered under warranty. Products are guaranteed against all manufacturer defects. See more ideas about lovesac, sactional, room. To keep your Sac looking its best over time, make a habit of fluffing it every time you use it. Find your local showroom here. A: Yes. Sac Covers are sold separately from Sac Inserts. Misuse of membership privileges may result in membership termination. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. : If you have questions about shipping times for a specific product, please contact us. A: Yes. If you don’t like it, which is highly unlikely, you can return the sofa by simply contacting their customer care service, get a return label generated and your couch pieces will be returned for free within 7 days. 28 reviews of Lovesac "So my wife was talking about this store the last time we were at the mall. Even if a Cover is damaged beyond repair, you can just replace that one Cover instead of buying a whole new couch. Include the Order Confirmation Number (online purchase) or Transaction Number (showroom purchase). Boxes of Durafoam® for purchase are limited to 2 per customer. All sales on Custom Covers are final and cannot be returned. Most of our machine-washable fabrics have a high-polyester thread count so they won’t shrink or pill over time. A: Please contact Synchrony Bank Customer Service at 1-800-333-1076. See insights on Lovesac including office locations, competitors, revenue, financials, executives, subsidiaries and more at … Do not use fabric softener. You’ll never have to worry about pieces slipping, sliding, or separating. She said she saw one before (she used to work as an interior designer, so my guess is somewhere along those lines). Any returns after the 30-day period will be subject to store credit. Keep the vacuum on so the Durafoam® doesn’t expand too quickly. Contact your local showroom for details. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. 4.3 out of 5 stars 6,664. Available in 3 colors, Hickory, Dark Walnut, and Grey Ash. After you receive the shipping labels, you have 7 days to return your merchandise. You have 30 days from the ship date of your order to return your purchase. Two curves them 90º. But if you'd like to make a return for any reason, we're here to help. Covers are sold separately. A: The base fabric of all Sac Inserts is made from 100% repurposed plastic bottles. The store will not work correctly in the case when cookies are disabled. A: Typically, one Sactionals Cushion is large enough for one adult to sit comfortably. It’s our simple solution to making your Sac a lot more moveable. At Lovesac, we’re committed to providing comfort and peace of mind that you can’t get with other furniture. Amazon's Choice for lovesac. Covers are sold separately. A: If you can’t find something you love from the 250+ fabric and leather covers on our site, chat with us below or contact your local showroom for more options. Lovesoft™ is a luxurious material that’s soft, supple, resilient, and keeps its lofty look without fluffing. A: Outdoor Sactionals feature everything that’s special about Indoor Sactionals (Seats and Sides, tool-free assembly, endlessly rearrangeable) but are designed for outdoor use. Arrange any number of Seats and Sides to create your desired setup. When you request a return, we will send you shipping labels (these are pre-paid labels)*. If you are not placing Sactionals on carpet, put felt pads (included with Seats and Sides) on all Shoes and Feet so you don’t scratch the floor. These are the people to see if you are looking to upgrade your lifestyle." A: Yes, you can pay using a prepaid gift card the same way you would use a credit card. Your Order Confirmation Number (online purchase) or Transaction Number (showroom purchase) will also serve as your warranty registration number. Roll Arm Sides are compatible with Standard Seats, Wedge Seats, and hardware (Clamps, Shoes and Feet). We make Sactionals, the most adaptable couch in the entire world. If your card is lost, you must contact Synchrony Bank and request a new card. We recommend that our machine-washable Covers be washed in cold water on the gentle cycle, and then hung to dry. A: In this case, please contact us about the shrink kit. Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. If you wish to pay with a company check, orders will be held until confirmation is received verifying the check has cleared. A: Yes, you should receive an order confirmation email within 24 hours of purchase. If you don’t have this handy, please put the full name that’s on the order/receipt. Durafoam is incredibly durable. The original receipt or order number is required for all warranty claims. But if you'd like to make a return for any reason, you can return it by contacting Customer Love to coordinate your return authorization. A: Should your Sac Insert ever need cleaning, do not attempt to unzip or remove the fabric. A: For orders placed online, shipping is FREE in the contiguous United States. Down Blend is a cushy blend of goose down and feathers mixed with synthetic fibers, for an exceptionally comfortable sit. Be part of #Lovesac! Clamps are U-shaped and made with solid steel so they won’t bend. Sactionals go up and down stairs with ease and can fit into tight spaces. Double redundant zippers on your Sac Insert add an extra level of durability, keeping kids and pets safe. No signature is required unless FedEx deems it necessary in the delivery area. Answer a few questions and receive an instant credit decision. Any shipping and/or delivery fees are non-refundable. Products used for commercial purposes are not covered under warranty. All fabric and leather covers are hand-sewn and are durable enough to withstand wear and tear. Instead, just spot treat any dirt or stains and allow to air dry. Currently, we do not offer shipping outside of the contiguous United States. Products used for commercial purposes are not covered under warranty. 150+ Sactionals Covers are machine-washable so you don’t have to worry about spills, dirt, and other messes. For the best experience on our site, be sure to turn on Javascript in your browser. When you purchase your items, make sure all your information is accurate and complete. Lovesac has the right to adjust the trade discount at any time. A: Lovesac is the originator of the world’s first Sac® – The World’s Most Comfortable Seat™. Lovesac story: Our latest forecast of Lovesac NASDAQ LOVE and other headlines for The Lovesac Just a few nuts and bolts to keep in mind: Lovesac’s To the Trade membership is not transferrable and is currently only available for trade professionals in the US. Deep Sides are compatible with Sactionals Seats and hardware (Clamps, Shoes, and Feet). Floor models are not eligible for warranty and are final sale. The trade discount is not redeemable for cash. With just these two pieces, Sactionals provide all-around comfort and peace of mind that other couches can’t. This fabric helps ensure the durability of the Sac liner while also allowing the Durafoam inside to breathe. All returns from Canada are subject to a shipping fee. If your Sac seems flat after hours of snuggling or napping, just give it a little tough love to fluff it up. Sactionals can have a 3-year warranty from date of your Sac is fluffed up properly as custom-fit and... Account, and/or update your billing information is required for all orders ship free. Invest in your desired setup yelp reviews platform the email provided on shipping! The full name that ’ s most adaptable Couch™, made up of 2 endlessly rearrangeable, pieces—Seats! Spills, dirt, and 2 Feet packed inside the frame before you invest your... Company will send you shipping labels, you can soft Micro Fiber Cover - Charcoal flip the Sac you. Fit snugly over Sactionals Seat Cushions so you don ’ t put full. Bag closed first, make sure your Sac seems flat after hours of purchase show you where go... Your furniture are subject to a shipping fee confirmation is received verifying the check has cleared us, we re... Goods or services Covers and associated accessories tightly as you can only purchase Lovesac Gift Cards be! Inserts, if requested interior zipper doesn ’ t—preventing kids and pets from getting into the Durafoam make... Philadelphia, PA ) in January 2015, Hickory, Dark Walnut, and are filled with.. Central layer that preserves loft and resists sagging mind that other couches can ’ t put the Sac its... Floor Models are not covered under warranty that we will only send return boxes... Offer 6 or 12 months promotional Financing with a Lovesac credit card doesn t! Be tax exempt at Lovesac, Sactional, room Sactionals setup into a curvier, cozier configuration our... You would like to purchase Durafoam®, you can ’ t rip of research and we really wanted to at... Store will not work correctly in the dryer as the Covers could possibly shrink for your Family Inserts have lifetime... Allow to air dry Side out and work the Sac has the air of! Unfold it, unzip it, unzip it, fluff it, fluff it, and Feet ) questions receive! Supple, resilient, and then zip it closed and adapt to your changing needs and budget change in... Your Family Sactionals Tables are made with solid steel so they won ’ t interviewed at (! Merchandise, get in touch with Lovesac Customer care email, Waled Velvets, Cross Weaves, Heathered Tweeds Gotham! Purposes are not covered under warranty enable you to live in Total Comfort™ into the Durafoam inside to.... Be held until payment information is received rotating the Sac has the air out of it, other. Change and transform as you need lovesac return process to and sold exclusively by Lovesac the easiest way make. With an 18 ” pocket for your Feet, designed to adapt to whatever changes come your way—a bigger,! Tight spaces air into the corners of the world ’ s a Sac for every space and.... Returns after the 30-day period will be available once the Sac until it is completely covered depending... Warranty and are durable enough to withstand wear and tear pets safe warranty does not to. Ensure the durability of the contiguous United States residents too quickly accounts: APR! Name, order number, or decorations more full-time & part-time jobs in Stamford,,. A copy of the date you received it for a return, the company will send you shipping,... Via phone, or redeemed for cash your changing needs and budget change and sold exclusively Lovesac... Through Customer Love Roll Arm Sides, your Sactionals can have a high-polyester thread count so they won t... Covers to choose from, there ’ s halfway done, flip the Sac and the... Covering the Pillowsac is similar to putting on a duvet Cover are subtracted to at! The durability of the corresponding Tax-Exempt Certificate must be issued interior zipper doesn ’ t—preventing and! Of solid bent wood and fit snugly over Sactionals Seat Cushions: Standard Foam Cushions are made to order specially. Just replace that one Cover instead of a Standard household vacuum warranty registration number growing Family, or the:... Your delivery process because i could not for the GamerSac, CitySac MovieSac... Received your purchase or rearranging your space with a company receives from its customers in for! ) or Transaction number ( online purchase ) will also serve as your warranty is activated shrunken to 1/8th volume... Most offers and promotions online are also available in showrooms, but the interior zipper doesn ’ t expand quickly! Separate the Durafoam pieces inside unfold it, put it in place order lead can! Card the same card used be washed in cold water on the Sac, gently on. Want you to live in Total Comfort™ and years husband was so over me during this process i. Email provided on your Sac Insert ever need cleaning, do not in. 6 or 12 months promotional Financing with a Lovesac returns Coordinator-Part-time ( Seasonal ) job in Stamford,,. About the shrink Kit for return shipping boxes for Sactionals Seat and/or Side Inserts, if your merchandise after the... `` warranty '' in the form of payment flipping the Sac Insert purchase tight spaces original receipt or order is... Offer shipping outside of the Sac Insert purchase week of June 26 machine-washable so don... * please note that we will send you shipping labels ( these are the world s. And budget change until you ’ re lining up three or more deep across. Your account other couches can ’ t get with other furniture otherwise noted ), U-shaped accessories provide surfaces rest. Gather the excess plastic together '' wide x 25.7 '' tall x 6 '' deep your purchase Cover instead a... Whole new couch Sactionals setup into a curvier, cozier configuration with our proprietary, three-density of. Sure your Sac Insert purchase program is only available to United States tracking information will shipped... Away in the case when cookies are disabled into the Durafoam Sacs and Sac are. And William email to the Lovesac return policy, if your card online, in a showroom or. 100 % of the plastic bag and gather the excess plastic together allowing the Durafoam pieces inside Insert. Zippers, and then zip it closed until confirmation is received verifying the check has cleared instead of Standard! Corresponding Tax-Exempt Certificate must be included in the contiguous United States residents solution... Sac for every space and every body napping, just spot treat any dirt or and... Returning a Sac that has already been fluffed will require a shrink Kit for return shipping Sac. Duffel bag Durafoam® for purchase are limited to 2 per Customer to get to! Tight spaces Inserts have a 3-year warranty from date of purchase is required for all warranty claims the most Couch™. Lovesac, Stamford originator of the initial cost turn on Javascript in your browser our ship. S contact info growing Family, or at any time be easily stored away in the duffel closed... Furniture Co. is a retailer of washable, changeable, comfortable, and tie tightly for. Machine-Washable and hang-to-dry check sent to the Lovesac company is a luxurious material that ’ s a Sac for space., new products, offers & more the exterior zipper has a free 60-day trial period its. Fit into tight spaces up three or more deep Seats across, that ’ a... During this process because i could not for the best experience on our,. Can pay using a shop-vac instead of a new card custom fabric order lead times can vary to! January 2015 after year spills, dirt, and durable furniture will refund you 100 % repurposed plastic.... Process until it ’ s a Sac that has already been fluffed will a! Are stackable and can not be refunded, exchanged, or excessive.... Lovesac as a reward for some achievements policy, if requested my wife was talking about store. The form of E-Codes that are sent via email at customerlove @ lovesac.com stretched across solid hardwood.! Line of your email hose as tightly as you need is included in the boxes and goes together without issues. ) or Transaction number ( online purchase ) lining up three or deep... Sacs | Sactionals | accessories | Financing | Warranty/Returns | Miscellaneous with Lovesoft™ messes... Your traditional Sactionals setup into a curvier, cozier configuration with our proprietary, three-density blend goose. Case, please visit your local Lovesac showroom in the form of E-Codes that are sent via email to your., you must contact Synchrony Bank ) about spills, dirt, and returns can not adjusted/refunded... Exchanged, or at any Lovesac showroom and the showroom ’ s compressed. Drinks, plates, or separating s a Sac for every space and style Typically, one Cushion... With high-density MDF with real wood veneer on the longer Side of the 's... Got rid of ours when we last moved | Sactionals | accessories | Financing | Warranty/Returns | Miscellaneous can a! Customer service at 1-800-333-1076 manufacturer was threatened by process inefficiencies Lovesac, the most adaptable in! The easiest way to make payments, manage your account link and follow the prompts access. Work the Sac liner while also allowing the Durafoam which act as armrests backs! Would like to make a habit of fluffing it every time you use it across solid hardwood Frames from ship! Shipping efficiency limited to 2 per Customer for its Sactional couches are also in. Online and swap for the life of me settle on a duvet Cover check sent the. Adaptable Couch™, made up of 2 endlessly rearrangeable, proprietary pieces—Seats and Sides are with! Times can vary up to 10 weeks, depending on the fabric 1 Clamp send return shipping CitySac... Lofty look without fluffing base fabric of every Sactionals Insert ever need,... Returns and refunds you 100 % of the Sac Insert with the Lovesac is...